Contact information

Contact Us

We're Here to Help

Thank you for visiting Boldix!

We believe that everyday stationery, greeting cards, journals, and thoughtful gifts should make life a little more enjoyable. Whether you have a question about our products, need help with an order, or would like assistance with a return, our customer service team is happy to help.

We value every customer and strive to provide friendly, helpful, and timely support.

Contact Information

Business Name: Boldix

Business Address:
45 Buford Ln
Poplarville, MS 39470
United States

Email: boldix@vipcareo.com

Phone: +1 510-230-2519

Website: Boldix

For the fastest assistance, please include your order number when contacting us about an existing purchase.

Customer Service Hours

Our customer service team is available during the following hours:

  • Monday – Saturday: 9:00 AM – 5:00 PM

  • Sunday: Closed

  • U.S. Public Holidays: Closed

Time Zone: U.S. Central Time (CT)

Messages received outside business hours will be reviewed on the next business day.

Order Processing Cutoff Time

Our daily order processing cutoff is 5:00 PM Central Time (CT).

  • Orders placed before 5:00 PM CT are scheduled for processing on the same business day.

  • Orders placed after 5:00 PM CT are scheduled for processing on the next business day.

  • Orders placed on Sundays or U.S. Public Holidays are scheduled for processing on the next business day.

Order processing time is separate from shipping and delivery time.

Returns and Refunds

If you would like to return an item, request a refund, or arrange an exchange, please contact our customer service team before sending your merchandise.

We will review your request and provide the appropriate return instructions.

Important Return Address Notice:

The business address listed on this website is our business contact address. It is not our warehouse, fulfillment center, or return receiving address.

Customers must contact us to obtain the designated return shipping address before mailing any returned products.

Please do not send merchandise to the business address without prior authorization.

For complete details, please review our Refund & Returns Policy.

Order Support

For assistance with an existing order, please contact us regarding:

  • Order status and confirmation.

  • Shipping and tracking updates.

  • Incorrect or missing items.

  • Damaged or defective products.

  • Returns, refunds, and exchanges.

  • Product questions and general inquiries.

Please include your order number and relevant details so we can assist you more efficiently.

Our Commitment

At Boldix, we appreciate the trust you place in our store. We are committed to providing clear product information, reliable order support, and a pleasant shopping experience.

Thank you for choosing Boldix. We look forward to hearing from you!